Our Guarantee
Our Guarantee & Warranty
Hassle-Free Returns and Industry-Leading Protection
At Breeder’s BFF, we stand behind every product we sell. Your confidence in our diagnostic equipment matters just as much as the accuracy of the results.
💯 60-Day Hassle-Free Return Guarantee
We want you to feel completely confident in your purchase. If for any reason you’re not satisfied with your analyzer or test kits within 60 days of delivery, simply return them for a full refund—no restocking fees, no fine print.
How it works:
- Contact us at info@breedersbff.com or call 833-307-8779 to request a return.
- We’ll provide return instructions and an RMA number.
- Ship the product back in its original packaging.
- Once received, we’ll issue a full refund (minus return shipping).
That’s it—no hassle, no questions asked.
🛡️ 2-Year Limited Warranty
All analyzers are backed by a 2-year manufacturer warranty to ensure lasting performance and peace of mind.
Your warranty includes:
- Free replacement parts and repairs for any manufacturing or hardware defects.
- Complimentary loaner machine so you can continue testing without interruption.
- All shipping costs covered by us — both ways.
If your analyzer ever experiences a problem during the warranty period, contact our support team and we’ll handle the rest. We’ll ship you a loaner device immediately, repair or replace your unit, and coordinate all logistics at no cost to you.
🐾 Our Promise
We believe professional-grade veterinary diagnostics should come with professional-grade support. Whether you’re running a clinic, managing a kennel, or testing on the road, our goal is simple:
Keep you testing confidently—without downtime or frustration.
